ITIL Intermediate
About this course
What Is ITIL® INTERMEDIATE Certification?
ITIL® Intermediate is the most sought after IT service management certification across the globe. Obtaining an ITIL® Intermediate certificate boosts your career. ITIL® Intermediate level, which is the second level of the ITIL® Qualification Scheme, provides two streams – Service Lifecycle & Service Capability. The focus of Service Capability stream is to provide a strong understanding of processes required to design and implement ITIL®, whereas the Service Lifecycle stream focuses primarily on the management aspects of IT services. Capability Track is a Practitioner’s approach & Lifecycle Track is for managers way of doing. Career Mudhra offers ITIL® intermediate certification training, exam & certification. We are considered to be one of the best ITIL® Training organizations across the globe. The material and trainers are accredited through various Examination Institutes such as EXIN and PEOPLECERT. The faculty of Career Mudhra have around 20 years of implementation and teaching experience and considered to be one of the best faculty in the industry. Our training curriculum is meticulously designed by industry experts to ensure knowledge acquisition and exam passing. Career Mudhra provides classroom, online and E-learning training on ITIL® Intermediate. We use state-of-the-art infrastructure for online and e-learning modules where participants can attend the sessions from any place across the world.
ITIL® Service Lifecycle Modules:
Career Mudhra is accredited to conduct training and exam on Intermediate Lifecycle Stream through Axelos. Service Lifecycle modules are most relevant to those whowants to manage and improve the IT services in the IT organization.
Service Strategy (SS)
ITIL® Service Strategy provides best practices pertaining to Service Strategy stage of the ITIL Service Lifecycle which helps in developing and executing IT Service provider strategy. The purpose of Service Strategy is to understand who the customers are and how value is created and delivered to them.
Service Design (SD)
Career Mudhra offers both classroom and online training on ITIL® Intermediate Service Design (SD) certification, delivered by certified, experienced and who are considered as one of the best ITIL® trainers in the industry. We are one of the best ITIL® Intermediate Service Design (SD) training institutes. This ITIL® Intermediate SD course includes interactive ITIL® Intermediate SD classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate SD exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate SD exam.
Service Transition (ST)
Career Mudhra offers both classroom and online training on ITIL® Intermediate Service Transition (ST) certification, delivered by certified, experienced and who are considered as one of the best ITIL® trainers in the industry. We are one of the best ITIL® Intermediate Service Transition (ST) training institutes. This ITIL® Intermediate ST course includes interactive ITIL® Intermediate ST classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate ST exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate ST exam.
Service Operations (SO)
Career Mudhra offers both classroom and online training on ITIL® Intermediate Service Operations (SO) certification delivered by certified, experienced and who are considered as one of the best ITIL trainers in the industry. We are one of the best ITIL® Intermediate Service Operations (SO) training institutes. This ITIL® Intermediate Service Operations course includes interactive ITIL® Intermediate SO classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate SO exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate Service Operations exam.
Continual Service Improvement (CSI)
Career Mudhra offers both classroom , E-learning, online training on ITIL® Intermediate Continual Service Improvement (CSI) certification, delivered by certified, experienced and who are considered as one of the best ITIL faculty in the industry. We are one of the best ITIL® Intermediate Continual Service Improvement (CSI) training institutes. This ITIL® Intermediate CSI course includes interactive ITIL® Intermediate CSI classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate CSI exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate CSI exam which is a pre-requisite for ITIL® Expert certification exam.
ITIL Service Capability Modules
- Service Offerings and Agreements (SOA)
- Planning Protection and Optimization (PPO)
- Release Control and Validation (RCV)
- Operational Support and Analysis (OSA)
FAQs
The all new and exclusive JUMBO PASS is the latest initiative taken by Career Mudhra to offer you access to attend unlimited batches over the duration of 365 days. You will be able to attend unlimited number of classes for the course of your choice.
Each module in ITIL® Intermediate is a freestanding qualification.
Each module in ITIL® Intermediate is a freestanding qualification.
Yes, training from an Accredited Training Organization (ATO) is mandatory to get certified for ITIL® Intermediate qualifications.
17 Credits are required to be qualified for ITIL® Intermediate level.
Accredited course material, access to E-learning, mock tests will be provided as part of this training.
All our trainers are qualified, accredited, experienced and passionate about training. The rich experience they carry would add value and ensures a thorough knowledge acquisition.
Instructor-led online training is an interactive mode of training where you and the trainer will log in at the same time and live sessions will be done virtually. These sessions will provide scope for active interaction between you and the trainer.
Career Mudhra offers a blended model of learning. In this model, you can attend classroom, instructor-led live online and e-learning (recorded sessions) with a single enrolment. A combination of these 3 will produce a synergistic impact on the learning. You can attend multiple Instructor-led live online sessions for one year from different trainers at no additional cost with the all new and exclusive JUMBO PASS.
It is a live instructor-led interactive session which is done at a specific time where you and the trainer will log in at the same time. The same session will be also recorded and access will be provided to revise, recap or watch any missed session.
Not a problem even if you miss a live ITIL Intermediate session for some reason. Every session will be recorded and access will be given to all the videos on Career Mudhra’s state-of-the-art Learning Management System (LMS). You can watch the recorded ITIL Intermediate sessions at your own pace and convenience.
Yes, after successfully completing the course you will be awarded a course completion certificate from Career Mudhra.
You can reach out to us by visiting our website and interact with our live chat support team. Our customer service representatives will assist you with all your queries. You can also send us an email at info@careermudhra.in with your query. Our Subject Matter Experts / Sales Team will clarify your queries or call us on +91 – 8056010125 / +91 – 9176682988.
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Our course begins with the first step for generating great user experiences: understanding what people do, think, say, and feel. In this module, you’ll learn how to keep an open mind while learning.
Members
Our course begins with the first step for generating great user experiences: understanding what people do, think, say, and feel. In this module, you’ll learn how to keep an open mind while learning.